Privacy Policy

This Privacy Policy describes how  [shop name.com]  (the "Site" or "we") collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

CONTACT US
If after reviewing this Policy you have additional questions, would like more information about our privacy practices, or would like to make a complaint, please contact us by email at  [Insert your business email here]

COLLECTION OF PERSONAL INFORMATION

When you visit the website, we collect certain information about your device, your interaction with the website and information necessary to process your purchases. We may also collect additional information when you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information set out below) as "Personal Data". Please see the list below for more information about what personal information we collect and why.

Device information
Purpose of collection : To load the website correctly for you and to carry out analysis of website usage in order to optimize our website.
Source of capture: Collected automatically when you access our website using cookies, log files, web beacons, tags or pixels.
Disclosure for Business Purposes: Shared with our processor, Shopify
. Personal Data collected:  Web browser version, IP address, time zone, cookie information, which websites or products you view, search terms, and how you interact with the website.

Order information
Purpose of collection : to provide you with products or services in order to fulfill our contract, to process your payment information, arrange for shipping and to send you invoices and/or order confirmations, to communicate with you to fulfill our orders to assess potential risks or fraud and, where consistent with the preferences you have shared, to provide you with information or advertising about our products or services.
Source of data collection : Collected from you.
Disclosure for Business Purposes: Disclosure to our processor Shopify.
Personal Information Collected: Name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).
Customer Support Information
Purpose of Collection:
Source of Collection:
Disclosure for a Business Purpose:
Collection Purpose : To provide customer support.
Source of data collection : Collected from you

minors

The website is not intended for persons under a certain age. We do not intentionally collect personal information from children. If you, as a parent or legal guardian, believe that your child has provided us with personal information, please contact us at the address above to request deletion.

SHARING OF PERSONAL INFORMATION
We share your personal information with service providers so that we can provide our services and perform our contracts with you, as described above. For example:

We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


BEHAVIOR-BASED ADVERTISING
As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we think may be of interest to you. For example:

We use Google Analytics to understand how our customers use the website. You can read more about how Google uses your personal information

here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We share information about your use of the website, your purchases and your interaction with our advertising on other websites with our advertising partners. Some of this information is collected and shared directly with our advertising partners, in some cases also through the use of cookies or other similar technologies (to which you may consent depending on your location).
We use Shopify Audiences to serve ads on other websites operated by our advertising partners to shoppers who have purchased from other Shopify merchants and may also be interested in what we have to offer. We also share information about your use of the site, your purchases, and the email address associated with your purchases with Shopify Audiences, which allows other Shopify merchants to provide you with offers that may be of interest to you.
For more information about how targeted advertising works, visit the Network Advertising Initiative's ("NAI") education page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt-out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en -us/resources/policies/personalized-ads]
Additionally, you may opt-out of some of these services by visiting the Digital Advertising Alliance's opt-out portal: https://optout.aboutads.info/.

USE OF PERSONAL INFORMATION
We use your personal information to provide you with our services. This includes: offering products for sale, processing payments, shipping and fulfilling your order, and notifying you about new products, services and offers.

 

LEGAL BASIS
If you are a resident of the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation ("GDPR") based on the following legal bases:

your consent ;
the performance of the contract between you and the Website;
compliance with our legal obligations ;
To protect your vital interests;
To carry out a task carried out in the public interest;
For our legitimate interests which do not override your fundamental rights and
freedoms
If you place an order through the Website, we will retain your personal information for our records until you ask us to delete that information. For more information on your right to erasure, see the "Your Rights" section below.

AUTOMATIC DECISION-MAKING
If you are a resident of the EEA, you have the right to object to processing that is based solely on automated decision-making (including profiling) where that decision-making produces a legal effect on you or otherwise significantly affects you.

We [DO/NOT] engage in fully automated decision-making that has a legal or otherwise significant impact on the use of Customer Data.

Our processor, Shopify, uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant impact on you.

Services that include elements of automated decision-making include:

Temporary blacklisting of IP addresses associated with repeatedly failed transactions. This blacklist persists for a small number of hours.
Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist will remain in place for a small number of days.

SALE OF PERSONAL INFORMATION
Our website sells personal information as defined in the California Consumer Privacy Act of 2018 ("CCPA").

categories of information sold;
IF YOU USE SHOPIFY AUDIENCES: information about your use of the site, your purchases and the email address associated with your purchase,
instructions on how to opt-out of sales;
whether your business sells information from minors (under the age of 16) and whether you obtain permission to do so;
if you offer a financial incentive to sell information, state what the incentive is].


YOUR RIGHTS
GDPR
If you are a resident of the EEA, you have the right to access the personal information we hold about you, port it to a new service and request that your personal information be corrected, updated or deleted. If you wish to exercise these rights, please contact us using the contact information above.

Your personal data will first be processed in Ireland and then transferred to locations outside of Europe, including Canada and the United States, for storage and further processing. For more information on how data transfers comply with the GDPR, see Shopify's GDPR

White paper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA
If you are a California resident, you have the right to access the personal information we hold about you (aka a "right of access"), port it to a new service, and request that your personal data is corrected, updated or deleted. If you wish to exercise these rights, please contact us using the contact information above.

If you would like to designate an agent to submit these requests on your behalf, please contact us at the address above.

COOKIES
A cookie is a small amount of information that is downloaded onto your computer or device when you visit our website. We use a number of different cookies including functional, performance, advertising, social media or content cookies. Cookies improve your browsing experience by enabling the website to remember your actions and preferences (e.g. login and region selection). This means you don't have to re-enter this information every time you return to the site or move from one page to another. Cookies also provide information about how visitors use the website, e.g. B. whether they are visiting for the first time or whether they are frequent visitors.

We use the following cookies to optimize your experience on our website and to offer our services.

[Check this list against Shopify's current cookie list on the merchant storefront: https://www.shopify.com/legal/cookies ]

Cookies necessary for the store to function

Reporting and Analytics

 

How long a cookie stays on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years after they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies may affect your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser settings, often found in your browser's "Tools" or "Settings" menu. For more information on how to change your browser settings or how to block, manage or filter cookies, please consult your browser's help file or visit websites such as www.allaboutcookies.org.

 

Please also note that blocking cookies prevents the disclosure of information to third parties, such as B. our advertising partners, cannot completely prevent. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.

DO NOT TRACK
Please note that there is no consistent industry understanding of how to respond to "Do Not Track" signals, and we do not change our data collection and use practices when we detect such a signal from your browser .

CHANGES
We reserve the right to update this privacy policy from time to time, e.g. B. to consider changes in our practices or other operational, legal or regulatory reasons.

COMPLAINTS
If you wish to make a complaint, please contact us by email or post using the details provided under "Contact Us".